Get in touch
We are open Monday to Friday 9am to 5:30pm excluding bank holidays, but you can email us at any time and we'll get back to you as soon as we can. Don't forget you can manage your policy online, and our help and support section may be able to assist you. Plus you can register a claim or incident any time.
Customer service
Email customer service via [email protected] or for urgent questions you can chat to us via online chat. We are open Monday to Friday 9am to 5:30pm excluding bank holidays.
Claims team
Email claims via [email protected] or visit the claims page for more information, including how to to register a claim or incident with us by telephoning our 24/7 dedicated team.