Car insurance claims
Please note: Hedgehog is an online insurer and general enquiries are carried out online. The telephone numbers below are for discussing claims with our external partners
If you wish to make a change to your policy, update your details, manage your renewal, or cancel your policy, please log in to your online account.
You can make a new claim by calling the relevant telephone numbers below, 24/7. If you are an existing policyholder and would like to check the status of your claim, please call 0330 058 7330 between the hours of 09:00 and 17:30, Monday to Friday.
Make a claim (non-glass)
To register a claim or incident with us, please telephone our dedicated team at any time night or day on
0330 058 7330
We will check that you are covered and answer any questions that you may have. We will also explain whether you have a policy excess to pay & what will happen next.
The faster that you report a claim and the more details that you can provide during the first call, the quicker that we are able to deal with your damaged vehicle.
Calls cost the same as those to a standard phone 01 or 02 phone number, and are usually included with any bundled minutes from mobiles or land lines.
Legal care
To register a claim or incident with us, please telephone our dedicated claims teams at any time night or day. Please note, that this is not a general customer service telephone line.
0333 016 0951
The faster that you report a claim and the more details that you can provide during the first call, the quicker that we are able to deal with your damaged vehicle.
Calls cost the same as those to a standard phone 01 or 02 phone number and are usually included with any bundled minutes from mobiles or landlines.
Glass claims
(comprehensive cover only)
If your claim involves damaged glass, including the windscreen or other body glass, but no other damage to your vehicle, please book a repair or replacement with our nominated partners.
To find out your policy number please login to Your Account here.
Policies issued by Hedgehog with policy numbers beginning with HHA/HHN or HHR please book an appointment directly online
Auto Windscreens websitePolicies issued by Covea with policy numbers beginning HHC
0330 024 2270
Policies issued by ERS with policy numbers beginning HHD
0330 123 5992
Policies issued by Markerstudy with policy numbers beginning HHE
0344 873 8183
Policies issued by Sabre with policy numbers beginning HHF
0330 024 8000
Policies issued by AXA with policy numbers beginning HHG
0330 024 1305
Policies issued by Eridge with policy numbers beginning HHH
0333 241 9200
Breakdown
Please make sure you select the correct breakdown provider, depending on when you purchased or renewed your car insurance with Hedgehog.
To register a claim or incident with us, please telephone our dedicated team at any time night or day.
For policies purchased or renewed BEFORE 19th June 2023. (Call Assist).
0333 043 8665
For policies purchased or renewed AFTER 19th June 2023. (RAC).
0333 070 3544
Calls cost the same as those to a standard phone 01 or 02 phone number, and are usually included with any bundled minutes from mobiles or land lines.
